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FAQs - Oahu Private Tours

Hours Of Operation

Private Tours:
Monday-Sunday, 5:00 am – 10:00 pm

How long are the tours?

Our private tours can go up to 10 hours. You dictate the amount of time you want to spend discovering the island.

Tour Experience

Is this a guided tour?

Yes. Our tour drivers are experienced guides and are here to share our island with you. 

 

As always, our tours are fully customizable. You can choose for us to guide you around the island or choose where you'd like to go and what you want to experience. Whatever you choose, our guides will be there to share Oahu island with you.

Tour Vehicles

What type of vehicles are the tours on?

Our vehicles are luxury Mercedes Sprinter Vans. As luxury should be, our vehicles are always clean and pristine.

All vehicles are air conditioned to keep you cool and comfortable on your tour. 

They are equipped with large windows for a perfect viewing experience as you tour the island. 

 

How many passengers are allowed on each vehicle?

Up to 14 passengers can fit comfortably on each vehicle. If you have more than 14 passengers in your group, we will require additional vehicles for the posted rate.

 

Can we bring luggage or large items on the tour?

Yes, you may bring your luggage pieces or large items such as surf boards, golf bags, bicycles, etc. 

 

If you have an item in question, you may always call us at (808) 425-9896 to inquire.

Children (Keiki)

Are there any age requirements?

No. We welcome all ages to experience the island of Oahu with us.

 

 

Hawaii Child Car Seat Laws

Children ages 4 until 8 must ride in a child safety seat or booster seat unless they are over 4 feet 9 inches or weigh more than 40 lbs. Children under age 4 must be restrained in a child passenger restraint system. Children over 40 lbs. may be belted without a booster seat if they are seated in the rear seat of a vehicle equipped with only a lap belt.

 

Children ages 8 until 17 are required to wear a seat belt in all seats.

 

Do you supply child car seats?

Yes, we supply child car seats for your private tour. Simply select the amount of child car seats you will be needing during booking.

 

Is there an additional fee for child car seats?

No. We provide child car seats FREE of charge on your private Oahu tour.

Pick-Up & Drop Off

Do you pick us up for our tour?

Yes. We will pick you up at your hotel or designated location. We'll ask you where you want us to pick you up during booking. 

 

What time will you pick us up for our tour?

During booking, you will be asked what time you would like us to pick you up. Input your desired time and we'll be there to pick you up.

 

Where will you drop us off?

We will drop you off at your hotel or any desired location. Just notify your tour driver where you would like to be dropped off. We're at your service!

Food & Beverages

Are we able to bring food and beverages on the tour?

Yes. You may bring and consume any food and beverages on the tour vehicle.

TIP: You may also request an ice chest (cooler) for your tour to keep your beverages chilled.

 

Are we allowed to bring and consume alcoholic beverages on the tour?

Yes, we allow alcoholic beverages on your private tour. Although, you must be 21 years of age to consume any alcoholic beverages.

Do you have a question we didn't answer?

(808) 425-9896

Available from 5:00 AM – 10:00 PM HST

Address

Honolulu Shuttle Service
1617 Violet Street
Honolulu, HI 96819